Onsite Night Guest Attendant

Hotel Management and Consulting
Broomfield, CO
Category Customer Service
Job Description
Role Overview

The Onsite Night Guest Attendant will be the face of the property and the first point of contact for guests, performing a wide variety of tasks, including property inspections, guest services, laundry duties, cleaning and maintenance, emergency procedures, and on-call needs.

What You Will Do

Conduct regular physical inspections of the property, assist with checking in and checking out guests, complete laundry responsibilities, perform cleaning tasks, know and follow property emergency procedures, and be on call overnight for after-hours guest needs.

Why It Might Be a Fit

The ideal candidate will be positive, professional, and problem-solving, with a minimum of one year in customer service experience, proficient computer skills, excellent communication skills, strong organizational and time management skills, and a willingness to work a changing schedule.

Requirements

  • Minimum of one year in customer service
  • Hotel operations experience preferred
  • Proficient computer skills
  • Excellent communication skills
  • Strong organizational, time management, and problem-solving skills
  • Proactive in solving problems
  • Willing to work a changing schedule

Benefits

  • Hourly rate dependent on experience
  • DailyPay access
  • Medical, dental, and vision benefits
  • Paid time off benefit for full-time employees
  • Employee Assistance Program
  • Career growth opportunities
  • Free room offered for overnight on-call needs
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