Role OverviewThe Open Access Coordinator will work under the direction of the Open Access Supervisor and Manager to help patients schedule through the USDH Open Access Program. The role involves receiving referrals, working through contact cadences, and distributing medical screening forms to the Open Access team.
What You Will Do
The main day-to-day responsibilities include receiving referrals, working through contact cadences, and distributing medical screening forms to the Open Access team. The Coordinator will also monitor incoming text messages and respond or distribute as appropriate.
Why It Might Be a Fit
To be a fit for this role, you will need excellent customer service skills, the ability to work cooperatively with managers and peers, and excellent oral and written communication skills.
Requirements
- High School Diploma or GED Equivalent
- MA
- Medical office experience preferred
- Bilingual is a plus
- Skills in Microsoft Office (Outlook, Teams, Excel) preferred
- Previous EPIC experience is preferred
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