Operational Key Account Manager

As a Key Account Manager in Operations at DSV, you will be responsible for managing and growing key accounts. You will work closely with clients to ensure their satisfaction and oversee the operational aspects of their shipments. You will collaborate with internal teams to provide exceptional service and meet client needs.

What You Will Do

Your key responsibilities will include managing key accounts, providing market insights, creating and maintaining SOPs, leading client onboarding and implementation, overseeing day-to-day operational activities, and analyzing customer performance according to committed volumes.

Why It Might Be a Fit

To be successful in this role, you will need strong communication and interpersonal skills, excellent problem-solving and decision-making skills, and the ability to work independently and as part of a team. You will also need knowledge of transportation and logistics industry trends and best practices, and proficiency in Microsoft Office Suite and other relevant software.

Requirements

• Bachelor's degree in business, logistics, supply chain management, or a related field
• 5+ years of experience in key account management in the transportation and logistics industry
• Experience with supply chain management, transportation, warehousing, and distribution
• Strong communication and interpersonal skills
• Excellent problem-solving and decision-making skills
• Ability to work independently and as part of a team
• Knowledge of transportation and logistics industry trends and best practices
• Proficient in Microsoft Office Suite and other relevant software

Benefits

• At will employment
• Base pay range of $82,740 - $103,425 annually
• Benefits offerings, including eligibility, coverage options, and plan details, available through the DSV Benefits Showcase