Operational Key Account Manager

As an Operational Key Account Manager at DSV, you will be responsible for managing and growing key accounts. You will work closely with clients to ensure their satisfaction and oversee the operational aspects of their shipments. You will collaborate with internal teams to provide exceptional service and meet client needs.

What You Will Do

Your main day-to-day responsibilities will include managing key accounts, working across DSV's network and divisions to maintain and grow share of wallet, and ensuring rates are current and communicated to OPS. You will also provide clients with market insights to best predict and maneuver market challenges, create and maintain SOPs, and lead client onboarding and implementation.

Why It Might Be a Fit

You will be a fit for this role if you have strong communication and interpersonal skills, excellent problem-solving and decision-making skills, and the ability to work independently and as part of a team. You will also be proficient in Microsoft Office Suite and other relevant software, and have knowledge of transportation and logistics industry trends and best practices.

Requirements

• Bachelor's degree in business, logistics, supply chain management, or a related field
• 5+ years of experience in key account management in the transportation and logistics industry
• Experience with supply chain management, transportation, warehousing, and distribution
• Strong communication and interpersonal skills
• Excellent problem-solving and decision-making skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite and other relevant software
• Knowledge of transportation and logistics industry trends and best practices

Benefits

• Base pay range of $70,500 – $85,500 Annual
• At will employment
• Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws