Operational Key Account Manager

DSV
Any Location, VA
Job Description
Role Overview

As a Key Account Manager in Operations at DSV, you will be responsible for managing and growing key accounts. You will work closely with clients to ensure their satisfaction and oversee the operational aspects of their shipments. You will collaborate with internal teams to provide exceptional service and meet client needs.

What You Will Do

Act as primary contact for key accounts, penetrate customer's organization to identify and build relationships, work across DSV's network and divisions to maintain and grow share of wallet, and ensure rates are current and communicated to OPS.

Why It Might Be a Fit

This role requires strong communication and interpersonal skills, excellent problem-solving and decision-making skills, and the ability to work independently and as part of a team. Experience with supply chain management, transportation, warehousing, and distribution is also preferred.

Requirements

  • Bachelor's degree in business, logistics, supply chain management, or a related field
  • 5+ years of experience in key account management in the transportation and logistics industry
  • Experience with supply chain management, transportation, warehousing, and distribution
  • Strong communication and interpersonal skills
  • Excellent problem-solving and decision-making skills
  • Ability to work independently and as part of a team
  • Knowledge of transportation and logistics industry trends and best practices
  • Proficient in Microsoft Office Suite and other relevant software

Benefits

  • Base pay range of $94,560 - $118,200 annually
  • Benefits offerings, including eligibility, coverage options, and plan details, available through the DSV Benefits Showcase
  • Equal employment opportunity employer
  • At will employment
  • Paid holidays
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