Operational Readiness Manager

The Operational Readiness Manager is responsible for leading global, regional, and functional operational readiness change and integration focused on recent acquisitions, ensuring a common approach to commercial, packaging, and pricing processes across the enterprise with a focus on simplification.

What You Will Do

The successful candidate will establish guidelines and processes enabled within TR's system infrastructure to ensure strategic packaging and pricing configurations are seamlessly translated into TR's billing, ordering, and technology systems (SAO/Salesforce/CPQ) with zero operational disruption to the order-to-cash cycle.

Why It Might Be a Fit

The successful candidate is required to react with speed and agility in our ever-evolving world and manage changing timelines, multiple priorities, deliverables, and uncertainty. Strong commercial thought leadership, business partnership, problem-solving skills, and the capability to influence while building effective relationships across geographically disbursed teams is critical.

Requirements

• BA/BS degree required; advanced degree highly desirable
• 5+ years of experience in Lead-to-Cash, Order-to-Cash (OTC), or Quote-to-Cash (QTC) systems implementation and process design
• Direct, hands-on experience working with Salesforce CPQ and SAP billing/ordering infrastructure
• Demonstrated experience mapping complex system workflows, database integrations, and legacy platform migrations
• Strong knowledge of commercial constructs, pricing methodologies, and packaging best practices
• Strong project management skills related to planning and overseeing multiple projects simultaneously from the initial ideation through to completion, adhering to specified timelines and budget

Benefits

• Flexible vacation
• Two company-wide Mental Health Days off
• Access to the Headspace app
• Retirement savings
• Tuition reimbursement
• Employee incentive programs
• Resources for mental, physical, and financial wellbeing
• Paid volunteer days off annually
• Opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives