Operations - Customer Service Representative

The Customer Service Representative is responsible for customer support, data entry, and communication within the organization's departments to follow up and meet customer expectations.

What You Will Do

Provide timely and accurate communication, process customer orders, maintain customer cross-reference files, and assist in the collection of receivables.

Why It Might Be a Fit

The ideal candidate will have excellent phone etiquette, verbal, written, and interpersonal skills, with the ability to multi-task, organize, and prioritize work.

Requirements

• High School Diploma Required
• Associate's degree in a technical discipline preferred
• Current, related experience; or equivalent work training and at least 5-years of current experience in a similar role
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• Proficient in English (written & oral)
• Must be thorough, with strong attention to detail/follow-up