Operations Analyst, Supply Platform

Arbor
Philadelphia, TX
Category Operations
Remote
Job Description
Arbor is looking for an Operations Analyst to make their supplier operations boringly reliable at scale, and increasingly automated over time. The role involves owning critical operational queues and exceptions, turning real-world failure modes into clear signals for product, automation, and system design.

Requirements

  • Strong analytical instincts and comfort working with messy, real-world operational data
  • An operator's mindset: biased toward root cause analysis and systemic, durable fixes
  • High attention to detail without losing sight of business impact and customer outcomes
  • Comfort owning queues, ambiguity, and unresolved problems end to end
  • Clear communication skills, you can synthesize noise into signal for Product, Engineering, and Ops partners
  • AI-native operator: experience using and managing AI tools to scale operational workflows; automating analysis, reducing manual queue work, and increasing throughput and determinism without linear headcount growth
  • Curiosity about how systems break and motivation to make them reliable, not dependent on heroic one-off saves

Benefits

  • Competitive salary
  • Meaningful equity
  • Benefits
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