OPERATIONS AUTOMATION SUPERVISOR (NIGHTS, 4pm-1am)

United States Cold Storage
Any Location, IN
Category Customer Service
Job Description
USCS is seeking an Operations Automation Supervisor to lead the efficient coordination and execution of workflow throughout the warehouse, ensuring safety, sanitation, cost controls, productivity, accuracy, team environment, and customer satisfaction align with facility goals. The ideal candidate will have 2-3 years of experience as a team lead or supervisor and a high school diploma or equivalent, with an associate or bachelor's degree preferred.

Requirements

  • Provide leadership to the efficient coordination and execution of workflow throughout the warehouse.
  • Serve as a visible leader within the Cold Crew, fostering positive relationships with staff and upholding company culture.
  • Assist with inventory control functions and procedures.
  • Participate in the hiring process of new warehouse employees.
  • Advise and participate in employment-related decisions.
  • Provide hands-on leadership to the ongoing development of assigned personnel and teams.
  • Determine if overtime is necessary and seek additional approval from management as needed.
  • Act as the escalation point for various matters, resolving issues as needed.
  • Supervise, manage, and respond to incidents, injuries, and near-misses.
  • Develop good working relationships at all levels within the USCS team environment.
  • Approve timecards, assist with scheduling, and managing time-off requests.
  • Act on the Automation Superintendent/Superintendent's behalf when necessary.
  • Work with Management and Customer Service personnel to ensure all requirements and requests are responded to in the highest professional manner.
  • Monitor Warehouse Control System (WCS) interface for potential faults created in automation and follow SOP's to clear machine faults in a timely and efficient manner.
  • Utilize the Warehouse Management System (WMS) and Warehouse Control System (WCS) to troubleshoot errors related to the automated warehouse.
  • Escalate errors and system outages acting as key liaison between operations, automation provider and USCS specialist to help resolve.
  • Follow automated processes to support successful execution of warehousing processes.
  • Seek out areas of Automated Process Improvements and Implement Corrective Actions.

Benefits

  • 401K
  • Educational Assistance
  • Blue Cross Blue Shield
  • Company Life Insurance
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