Operations Coordinator, Employer Services (NCS) - Mayor's Office of Employment Development

City of Baltimore
Baltimore, MD
Category Administration
Job Description
The City of Baltimore is seeking a dynamic Operations Coordinator to provide support for the Employer Services division. The ideal candidate will have extensive experience in managing executive schedules, solving complex issues, and providing excellent customer service. The position involves providing senior-level administrative support to the division leader and other members of the MOED Employer Services team.

Requirements

  • Have a high school diploma or GED Certificate
  • Have 3 years' experience performing and coordinating moderately complex administrative/operations projects
  • Expert proficiency level with MS Office products (Outlook, Word, Excel, PowerPoint, Access, and Visio)
  • Ability to learn and use MOED and City designated software programs (WorkDay, ADP E-time, and the Maryland Workforce Exchange)
  • Develop and maintain effective business and professional relationships with internal and external customers
  • Ability to read, write, and interpret a variety of internal city documents, policies, and procedures, and external communications

Benefits

  • Medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans
  • Wellness programs, support groups, and workshops
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