Operations Coordinator

KR Services, Inc
Any Location, MI
Category Operations
Job Description
Role Overview

Join a technology-focused team as an Operations Coordinator, where you'll prioritize, schedule, and route shipments, assist with day-to-day coordination, and provide excellent customer service. You'll work in a fast-paced environment, building relationships with internal and external clients, and supporting the ICAT CX initiative.

What You Will Do

Your main responsibilities will include prioritizing shipments, scheduling and routing, tracking and tracing freight, gathering proof of deliveries, and preparing shipments for invoicing. You'll also assist with vendor billing discrepancies, prepare quotations, and coordinate documentation between customers and vendors.

Why It Might Be a Fit

We're looking for someone with a strong work ethic, excellent communication skills, and the ability to work in a response-oriented industry. You should be able to foster accountability, drive to learn and grow, and relate to a variety of settings and work well with a diverse workforce.

Requirements

  • High school diploma or equivalent; some college preferred
  • Able to foster accountability and commitment to achieve department goals
  • Desire and drive to learn and grow
  • Outstanding communication skills – Excellent verbal and written with an emphasis on listening
  • Extremely well organized, with the ability to handle multiple tasks simultaneously
  • Advanced skills with Microsoft office products
  • Ability to work in a response-oriented industry
  • Ability to build relationships with internal and external clients
  • Ability to anticipate and analyze problems, document issues and recommend solutions
  • Ability to relate to and successfully interact across a variety of settings and work well with a broad and diverse workforce throughout the organization

Benefits

  • Health insurance
  • Paid time off
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Life insurance
  • Tuition reimbursement
  • Disability insurance
  • Flexible schedule
  • Flexible spending account
  • Work from home
  • Employee assistance program
  • Health savings account
  • Travel reimbursement
  • Wellness reimbursement
  • Time off to volunteer
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