Role OverviewThe Operations Coordinator will assist in the day-to-day functions of routing, dispatching, and other client delivery objectives at a specific profit center. This position will monitor motor carrier performance and provide feedback to motor carriers and location management. In addition, this position will assist customer care in monitoring and troubleshooting of delivery issues in a proactive and highly responsive manner.
What You Will Do
The essential functions include, but are not limited to the following: Facilitate day-to-day delivery operations, oversee the load out process, ensure timely reporting of loadout compliance, maintain professional working relationships, and provide operational support to the distribution center team.
Why It Might Be a Fit
This position requires strong people and operational management skills, experience utilizing Microsoft Office products, excellent verbal and written communications skills, and excellent customer service skills, including conflict resolution.
Requirements
- High School Diploma/GED or equivalent
- Strong people and operational management skills
- Experience utilizing Microsoft Office products (Excel, Teams, etc.)
- Excellent verbal and written communications skills
- Excellent interpersonal skills
- Excellent customer service skills, including conflict resolution
- Ability to adapt to changes in a fast-paced environment
- Routing, scheduling, and checking on delivery status
- Ability to embrace new technology
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