Role OverviewThis role is an Operations Coordinator for a Physician Practice in ENT/Audiology at Northwestern Medicine. It is a full-time, salaried position requiring travel to clinics in Grayslake, Lake Forest, and Glenview. The position reports to the Practice Manager or Director and is responsible for managing daily operations of practice sites.
What You Will Do
Supervise and direct front-line clinical and clerical staff, manage provider schedules and templates, oversee cash management duties including co-pays and bank deposits, and ensure service excellence. Additional responsibilities include managing office supplies, conducting staff meetings, and resolving complex patient or staff situations.
Why It Might Be a Fit
Candidates should have a Bachelor's degree or equivalent experience, at least three years of medical or related business experience, and leadership experience. The role offers competitive benefits including tuition reimbursement, loan forgiveness, and 401(k) matching. It requires strong understanding of insurance plans and patient flow in a medical office.
Requirements
- Bachelor's degree or equivalent work experience
- Minimum of three years work experience in a medical or related business
- Comprehension of insurance plans including HMO, PPO, POS, commercial, Medicare, and Medicaid
- Solid understanding of patient flow in a medical office
- Leadership experience
- Working knowledge of medical software, Word and Excel
- Experience managing daily cash activity and reconciling income reports with daily payments
Benefits
- Tuition reimbursement
- Loan forgiveness
- 401(k) matching
- Lifecycle benefits
]]>