Operations Design & Enablement Analyst

Morgan Street Holdings
Chicago, IL
Category Engineering
Job Description
The Operations Design & Enablement (ODE) Analyst is an entry level, technically curious problem solver who helps design, build, and improve workflows across our platforms, primarily within the digital ecosystems powering our QSR and food‐service client work.

Requirements

  • Meet with internal teams to understand operational challenges, workflows, needs, and requirements.
  • Ideate potential solutions using current platforms or evaluating new tools when appropriate
  • Present concepts and prototypes to senior team members for feedback.
  • Build or support the development of approved workflows, automations, and system enhancements.
  • Create clear process maps, system diagrams, and technical documentation.
  • Explore emerging technologies, including AI, automation design, and new platforms to solve business challenges.
  • Challenge the status quo with creative, strategic thinking.
  • Partner with senior ODE, Creative Technology, and Operations team members on solution development.
  • Support and help coordinate rollout and training for new tools and processes.
  • Collaborate with cross‐functional partners to ensure teams are fully supported during rollout, and that solutions continue to evolve, improve, and gain adoption.

Benefits

  • Generous medical, dental, vision and other great benefits
  • Paid parental and medical leave programs
  • 401(k) with a company match component and profit sharing
  • 15 days of paid time off plus company holidays
  • Hybrid work model
  • Tuition reimbursement and student loan repayment assistance
  • Inclusive employee resource groups
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