Operations Learning Manager (Bilingual Spanish)

The Operations Learning Manager independently leads training and employee-readiness support for assigned markets and operations. The role delivers bilingual learning programs, assesses learner readiness, provides coaching, and identifies opportunities to improve employee performance.

What You Will Do

The Operations Learning Manager will plan and deliver new hire, refresher, and other assigned training programs for the localized operation in English and Spanish. The role will create an engaging and inclusive learning environment, adapt delivery to learner and cultural needs, assess learner readiness, and provide coaching and feedback.

Why It Might Be a Fit

The ideal candidate will have a minimum of 5–7 years of progressive experience in operations training, learning and development, instructional design, knowledge management, content development, or a related field. The candidate should have experience facilitating instructor-led or virtual training, assessing learner readiness, and providing coaching and feedback.

Requirements

• Minimum 5–7 years of progressive experience in operations training, learning and development, instructional design, knowledge management, content development, or a related field
• Experience facilitating instructor-led or virtual training, assessing learner readiness, and providing coaching and feedback
• Experience designing, adapting, or improving learning materials and operational knowledge content using established learning, content, or governance standards
• Experience delivering training and adapting business, process, or learning content in both English and Spanish for bilingual audiences
• Experience partnering with business leaders, subject matter experts, training teams, content teams, vendors, or other cross-functional stakeholders to identify needs and implement practical learning or knowledge solutions
• Experience managing assigned projects or initiatives involving multiple stakeholders, deliverables, and competing priorities

Benefits

• Hybrid flexibility – 2 days in office, 3 days remote per week
• Vehicle perks – monthly vehicle allowance plus purchase and lease discounts
• Comprehensive health coverage – medical, dental, and vision plans
• Employer-funded HSA contributions to help reduce healthcare costs
• 401(k) with company match and immediate vesting from day one
• 100% company-paid life and disability insurance
• Wellbeing benefits including fitness and health resources
• Leadership programs and career development that support continuous learning
• Paid Volunteer Time Off and a company charitable donation in your honor