Operations Manager - BUR Airport

PrimeFlight
Burbank, CA
Category Operations
Job Description
The Operations Manager is responsible for overseeing all aspects of field operations, including leading the operations team, coordinating with airlines and airport authorities, and ensuring the implementation of operational procedures and policies.

Requirements

  • Manage the delivery of services for customer airlines and airports in accordance with the contract and within the agreed budget level
  • Ensure safety and security policies and procedures are in accordance with all applicable standards set
  • Liaise with airline station managers, airport operations managers, handling agents, Customs, Immigration and Security officials, and other airport stakeholders
  • Manage local Recruiting and Staffing initiatives, following recruiting and hiring policies and procedures and ensuring staffing levels are maintained to meet internal/external service level/quality assurance standards
  • Monitor performance and take action to correct any shortfalls
  • Collaborate with Senior leadership operational gaps, irregularities and audits
  • Guide and mentor the local team
  • Investigate and report all accidents, incidents, and irregularities, including work-related accidents/incidents, passenger incidents involving PrimeFlight employees and property and/or aircraft damage
  • Ensure compliance with all local, state, and federal regulations and laws as well as required security measures
  • Promote and support workplace diversity initiatives
  • Assist and/or lead startup operations across all lines of business
  • The ability to backfill open leadership positions during times of vacancy
  • Perform any additional duties as assigned by management
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