Operations Manager (Full-Time)

Requirements

• Ability to work a flexible schedule
• Complete Operations Manager daily disciplines
• Manage promotions
• Complete pulls and markdowns
• Monitor layaway procedures
• Answer store internal and external phone lines
• Monitor reservation application
• Lead onboarding and selection activities
• Complete inventory reviews
• Develop and maintain knowledge of Point of Sale (POS) software
• Knowledgeable of all exchange and return procedures
• Understand and execute all policies regarding payments, exchanges and Loss Prevention practices
• Make shipping labels for all packages being sent out
• Send in recalls and Return to Vendors (RTVs) on a weekly basis
• Complete special orders and the necessary phone calls to the Guest
• Keep supplies in stock and organized
• Organize fixtures and shelving
• Engage in activities that support a neat, clean, and organized work area
• Handle all maintenance issues in the store
• Communicate any policy violations
• Provide feedback to Store Manager regarding merchandise handling concerns
• Understand and apply Buckle’s Code of Ethics and all of Buckle’s policies, procedures, and handbooks
• Compare and verify merchandise invoices to items received
• Ship any alterations, layaways, or special orders to Guests
• Check accuracy of freight packing slips and transfer slips
• Double-check that all transfers have been processed through the register and that items match what you are shipping out
• Create and develop a visual merchandising strategy on a weekly basis
• Utilize and implement the Weekly Checklist, photo library, and other visual tools
• Use Performance Tracker to track results and strategize on product rotation
• Utilize the SPG, Planner, and Zone Maintenance Action Plan to maintain visual standards
• Promote personal and store growth
• Demonstrate and maintain a professional, mature, and stable relationship with all Teammates
• Overcome objections and problem solve
• Self-educate on all company tools and share this information with others
• Ability to travel and cover other stores within District based on business needs
• Handle all schedule changes in a positive and professional manner
• Fulfill mission statement by performing job duties with a high level of customer service

Benefits

• Insurance
• Spending and Savings Accounts
• Paid Time Off
• 401(k) Retirement Plan
• Teammate Discount
• Performance Bonuses
• Leave Options
• Employee Assistance Program