Operations Manager (Full-Time)

Buckle
Byron Township, TN
Category Operations
Job Description
We are excited to open a brand new store at the Tanger Outlet Mall in Byron Center Michigan late April. The Operations Manager is responsible for fulfilling our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, the Operations Manager oversees a variety of operational tasks assigned by store management.

Requirements

  • Ability to work a flexible schedule
  • Complete the Operations Manager daily disciplines
  • Manage promotions
  • Complete pulls and markdowns
  • Monitor layaway procedures
  • Answer store internal and external phone lines
  • Monitor reservation application
  • Lead onboarding and selection activities
  • Complete inventory reviews
  • Develop and maintain knowledge of Point of Sale (POS) software
  • Understand and execute all policies regarding payments, exchanges and Loss Prevention practices
  • Maintain all shipment-related paperwork
  • Monitor and recognize security risks and thefts
  • Make shipping labels for all packages
  • Send in recalls and Return to Vendors (RTVs)
  • Complete special orders
  • Keep supplies in stock and organized
  • Organize fixtures and shelving
  • Engage in activities that support a neat, clean, and organized work area
  • Handle all maintenance issues in the store
  • Communicate policy violations
  • Provide feedback to Store Manager
  • Understand and apply Buckle’s Code of Ethics and all of Buckle’s policies, procedures, and handbooks
  • Compare and verify merchandise invoices
  • Ship any alterations, layaways, or special orders to Guests
  • Check accuracy of freight packing slips and transfer slips
  • Double-check that all transfers have been processed through the register
  • Create and develop a visual merchandising strategy
  • Consistently utilize and implement the Weekly Checklist, photo library, and other visual tools
  • Utilize the SPG, Planner, and Zone Maintenance Action Plan
  • Understands the importance of the store window’s impact on business
  • Comfortable in giving and receiving feedback from peers and management
  • Promote personal and store growth
  • Demonstrate and maintain a professional, mature, and stable relationship with all Teammates
  • Overcome objections and problem solve
  • Self-educate on all company tools and share this information with others
  • Ability to travel and cover other stores within District based on business needs
  • Handle all schedule changes in a positive and professional manner

Benefits

  • Insurance
  • Spending and Savings Accounts
  • Paid Time Off
  • 401(k) Retirement Plan
  • Teammate Discount
  • Performance Bonuses
  • Leave Options
  • Employee Assistance Program
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