Operations Manager

SRM Concrete
New York, NY
Category Operations
Job Description
Role Overview

Lead multi-plant operations, master dispatch and logistics, drive plant maintenance excellence, champion customer success, and leverage technology to analyze performance data and drive informed decision-making.

What You Will Do

Oversee daily production, dispatch, maintenance, and delivery functions across multiple ready-mix concrete plants, ensure operational efficiency, cost control, and consistent execution, and build and maintain strong customer relationships.

Why It Might Be a Fit

You will be a fit if you are passionate about building strong teams, mastering operational details, and leading with integrity, and have a strong customer service background, tech-savvy, and leadership with character.

Requirements

  • Hands-on understanding of ready-mix operations, batching, delivery logistics, and plant functionality
  • Proven experience managing dispatch, logistics, or high-paced operations where coordination and timing are critical
  • Working knowledge of plant maintenance, including welding, electrical systems, and plumbing infrastructure
  • Experience building and maintaining client relationships, resolving challenges, and representing operations in a professional and solution-driven manner
  • Comfortable using Microsoft Office, dispatch software, reporting systems, and digital tools to manage performance and communication
  • 5+ years of leadership experience preferred

Benefits

  • Strong salary with bonus potential
  • Comprehensive benefits package including low-cost medical, dental, vision, short-term and long-term disability, and life insurance
  • Paid holidays
  • Generous PTO and vacation programs
  • 401k with $100 weekly company match
  • Family days
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