Role OverviewThe Operations Manager ensures a positive experience for prospective and current families by maintaining accurate, efficient communication and documentation with parents and clinical staff. This role provides day-to-day supervision of the Registered Behavior Technicians (RBTs) at assigned center(s), promotes fair and consistent employment practices, and supports the delivery of high-quality services.
What You Will Do
The Operations Manager will conduct daily walk-throughs to identify and address safety, cleanliness, maintenance, and operational concerns, maintain a consistently clean, organized, and tour-ready center aligned with operational standards, and manage cleaning tasks, restocking, vendor coordination, and work order management in accordance with company approval guidelines.
Why It Might Be a Fit
This role requires strong communication skills, the ability to respond quickly and calmly in emergency situations, and proficiency with Microsoft Office. The Operations Manager will work in a fast-paced, dynamic environment with shifting priorities and deadlines, and must be able to multitask, prioritize, meet deadlines, and maintain high-quality deliverables with attention to detail.
Requirements
- High School Diploma or GED Equivalent, required. Bachelor’s degree strongly preferred
- 2+ years overseeing daily operations
- 2+ years providing excellent customer services
Benefits
- Compensation: $55K-$68K Annually based on Experience
- Immediate Pay Access- YOU choose when you get paid!
- Full Health Benefits Package + Pet Insurance
- 401K with Company Match
- 28 Days Paid Time Off-Recharge & thrive with industry-leading PTO + Paid Holidays
- Professional Growth-Work with a team that celebrates success
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