Operations Manager

Spare Time Entertainment
Portland, ME
Category Operations
Job Description
Role Overview

The Operations Manager will partner with the General Manager and Assistant General Manager to support daily operations, oversee multiple departments, and lead pre-shift meetings. They will be a visible, hands-on leader on the floor, supporting guest experience and ensuring all areas are clean, organized, and safe.

What You Will Do

The Operations Manager will be responsible for building schedules, learning paths, and mentorships for team members, monitoring inventory and supplies, and operating POS systems. They will also handle opening and closing duties, respond to incidents or injuries, and complete required documentation.

Why It Might Be a Fit

The ideal candidate will have 4+ years of guest service experience and 2–4 years of supervisory experience, strong communication, organization, and leadership skills, and the ability to stay calm, positive, and professional in a busy environment.

Requirements

  • High school diploma (Bachelor’s degree preferred)
  • 4+ years of guest service experience
  • 2–4 years of supervisory experience
  • Strong communication, organization, and leadership skills
  • Comfort using Microsoft Office and basic systems

Benefits

  • Competitive salary with weekly pay
  • Comprehensive benefits package available
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