Role OverviewThe Operations Manager will play a key part in maintaining customer expectations to ensure customer orders are delivered at the right time, to the right location. The role involves leading and developing a team of salaried and hourly talent, engaging the team during shifts to maintain the highest levels of safety, quality, attendance, and performance. The manager will provide the team with the tools needed for success while driving improvements through data-driven decisions and analytical problem-solving.
What You Will Do
Key responsibilities include supporting, mentoring, and motivating the team, leading large-scope projects with site and regional impact, creating and implementing productivity plans, managing safety, quality, productivity, and customer delivery promises, and collaborating with support teams to meet business objectives.
Why It Might Be a Fit
The ideal candidate will have 3+ years of employee and performance management experience, a Bachelor's degree or equivalent, and the ability to work a flexible schedule, including weekends, nights, and/or holidays.
Requirements
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Ability to work a flexible schedule, including weekends, nights, and/or holidays
Benefits
- Comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave
- Sign-on payments
- Restricted stock units (RSUs)
- Basic Life & AD&D insurance
- Option for Supplemental life plans
- EAP
- Mental Health Support
- Medical Advice Line
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
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