Operations Manager-Taskforce $2K Bonus

Requirements

• Provide hands-on leadership to Housekeeping and Front Office teams, upholding The Chatwal’s elevated luxury standards
• Ensure guest rooms, public spaces, and arrival experiences reflect the hotel’s refined aesthetic and Forbes-level expectations
• Oversee daily operations, staffing, scheduling, and labor management across both departments
• Partner with hotel leadership to support guest satisfaction, service consistency, and operational excellence
• Maintain strong communication with Engineering, Sales, and Revenue teams to support occupancy and guest needs
• Address guest concerns with discretion, professionalism, and a personalized approach
• Ensure compliance with brand, safety, and cleanliness standards consistent with The Luxury Collection
• Identify opportunities to refine processes and enhance the guest journey

Benefits

• Access to select hotel benefits based on assignment length and property policies