Role OverviewThe Operations Quality Monitoring Manager will be responsible for formulating and promoting Standard Operating Procedures (SOPs) for all distribution center phases to ensure consistent execution across all Service Centers (SCs) nationwide. The role involves conducting real-time monitoring of core KPIs, performing regular on-site quality audits, and utilizing data analysis to identify operational bottlenecks.
What You Will Do
You will formulate SOPs, conduct real-time monitoring, perform quality audits, and utilize data analysis to identify operational bottlenecks and develop solutions for quality enhancement.
Why It Might Be a Fit
This role requires a keen eye for detail, proficiency in quality control methodologies, and strong cross-departmental communication skills to effectively influence operations teams.
Requirements
- 3+ years of experience in quality management within the logistics or warehousing industry
- Proficiency in quality control methodologies (e.g., PDCA, Six Sigma) with a keen eye for detail
- Strong cross-departmental communication skills with the ability to effectively influence operations teams to implement rectifications
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