Role OverviewThe Operations Specialist will manage and support strategic post booking servicing related activities, including performing systematic adjustments, technology initiatives, control performance, and production readiness.
What You Will Do
The role involves participating in moderately complex support services, identifying opportunities for process improvement, supporting issue identification and resolution, and collaborating with technology teams to prioritize enhancements and defect resolution.
Why It Might Be a Fit
The ideal candidate will have 2+ years of Operations experience, a customer-centric mindset, strong project management skills, and excellent communication skills.
Requirements
- 2+ years of Operations experience
- Customer Centric mindset
- Strong project management skills
- Excellent verbal, written, and interpersonal communication skills
- Advanced Microsoft Office skills (Excel, Word, Outlook, Teams)
- Excellent Data analytics skills, PowerBI and AI experience preferred
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