Role OverviewThe Operations Specialist role supports patient care and operational excellence in our business, impacting patient outcomes while driving process improvements and team performance.
What You Will Do
Support regional operations through workflow improvement, training, and process optimization, review and process documentation, navigate EMR systems, analyze workflows, collaborate with teams, maintain knowledge of payer guidelines, assist with training materials, participate in projects, meet quality and performance metrics, deliver equipment to patients, perform patient assessments, and ensure accurate documentation.
Why It Might Be a Fit
High School Diploma, Associate's degree in relatable field, Healthcare Administration, Business Administration, or equivalent work experience required. Excellent verbal and written communication skills, analytical, problem-solving, and decision-making abilities with attention to detail, ability to multi-task in a fast-paced environment, proficient computer skills, Microsoft Office, and healthcare systems.
Requirements
- High School Diploma, Associate's degree in relatable field, Healthcare Administration, Business Administration, or equivalent work experience
- Valid and unrestricted driver's license
- One (1) year of relatable work experience
- Experience in management, administrative, clerical, insurance, billing, claims, call center, or customer service
- Experience within a healthcare organization, pharmacy, HME, medical supply, or Medicare-certified environment
Benefits
- Comprehensive medical, dental, and vision coverage
- 401(k) with company match
- Paid Time Off Plans including 6 paid holidays
- Employee Stock Purchase Plan
- Paid Parental Bonding Leave
- Short and Long-term Disability Insurance
- Life and AD&D Insurance
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
- CVS Minute Clinic and Teledoc access
- Spousal Advantage Reimbursement Plan
- Identity Theft Protection and Legal Plan
]]>