Role OverviewThe Operations Specialist supports day-to-day operational execution by managing a high-volume ticket queue and completing requests with speed and accuracy. This role collaborates closely with the Client Delivery team to process pricing, data, and system-related requests.
What You Will Do
Manage and execute incoming requests through a ticket queue, triage and prioritize work, respond to internal team members and external partners, and execute a range of operational requests.
Why It Might Be a Fit
The ideal candidate is detail-oriented, responsive, and thrives in a fast-paced, task-driven environment with strong attention to detail and accuracy, professional verbal and written communication skills, and ability to manage multiple tasks with minimal supervision.
Requirements
- 13 years experience in data accuracy, order verification, or operations
- Strong attention to detail and accuracy
- Professional verbal and written communication skills
- Proficiency in MS Office (Excel, Word, Outlook, etc.)
- Ability to manage multiple tasks with minimal supervision
Benefits
- Medical
- Dental & Vision
- Critical Illness
- Accident
- Hospital
- 401(k) Retirement Plan
- Pre-tax and Roth post-tax contributions available
- Life Insurance
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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