Operations Specialist

City of New York
New York, NY
Category Legal
Job Description
The Operations Specialist will handle health benefit-related inquiries, research and interface with City agency benefits personnel and the City’s health plans. This role involves enrolling retirees into healthcare plans, resolving enrollment issues, and preparing and sending out documents. It also includes general administrative tasks like managing digital files.

Requirements

  • Conduct research and interface with City agency benefits personnel.
  • Prepare and send out COBRA applications, COBRA for Life applications, and verification letters.
  • Manage digital document filing and retrieval.
  • Resolve employee and retiree health benefits coverage issues.
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