Role OverviewThe Operations Specialist role supports patient care and operational excellence in our business. This role impacts patient outcomes while driving process improvements and team performance. The Operations Specialist is responsible for workflow improvement, training, and process optimization, as well as navigating EMR systems and maintaining knowledge of payer guidelines and products.
What You Will Do
The Operations Specialist will support regional operations, review and process documentation, navigate EMR systems, analyze workflows, and collaborate with teams and leadership to resolve issues and communicate trends.
Why It Might Be a Fit
The ideal candidate will have one year of relatable work experience, a high school diploma or equivalent, and excellent verbal and written communication skills. Experience in management, administrative, clerical, insurance, billing, claims, call center, or customer service is preferred but not required.
Requirements
- One (1) year of relatable work experience
- High School Diploma, Associate’s degree in relatable field, Healthcare Administration, Business Administration or equivalent work experience
- Experience in management, administrative, clerical, insurance, billing, claims, call center, or customer service preferred but not required
Benefits
- Comprehensive medical, dental and vision coverage
- 401(k) with company match
- Paid Time Off Plans including 6 paid holidays
- Employee Stock Purchase Plan
- Paid Parental Bonding Leave
- Short and Long-term Disability Insurance
- Life and AD&D Insurance
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
- CVS Minute Clinic and Teledoc access
- Spousal Advantage Reimbursement Plan
- Identity Theft Protection and Legal Plan
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