Role OverviewThe Operations Supervisor supports the day-to-day functions of the operations departments, ensuring attentive, efficient, and guest-focused service. This role helps to drive departmental performance, compliance with brand standards, and high-quality guest experience while supporting team leadership and training.
What You Will Do
Key responsibilities include ensuring friendly, responsive, and professional service to all guests and internal customers, resolving guest complaints promptly, and maintaining systems and equipment across Front Office, Parking, and F&B for peak performance and safety.
Why It Might Be a Fit
The ideal candidate will have strong leadership and communication skills, with the ability to drive departmental performance and achieve guest satisfaction scores.
Requirements
- High school degree
- 2+ years of experience in hospitality operations
- Certification in Food Handlers, Alcohol Awareness, CPR/First Aid
- Ability to work in a fast-paced environment
Benefits
- Competitive salary
- Benefits package
- Paid time off
- Opportunities for growth and development
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