Role OverviewThe Operations Supervisor oversees the operations performed within a Branch, providing leadership, guidance, and coordination of services to ensure the distribution of all medical equipment, supplies, and services delivered to a patient's home accurately and on time.
What You Will Do
The Operations Supervisor will ensure that services are provided in accordance with federal, state, and local laws, manage logistics teams, control inventory, address service concerns, and work with regional and department leadership to resolve concerns and improve the patient experience.
Why It Might Be a Fit
The ideal candidate will have strong analytical and problem-solving skills, attention to detail, and excellent customer service skills, with the ability to prioritize and manage multiple projects and learn new technologies.
Requirements
- An associate degree from an accredited college required, bachelor's degree preferred.
- Five (5) years' experience in the HME leadership is required.
- Relevant experience in health care, insurance customer services, claims, billing is preferred.
- Valid and unrestricted driver's license in the state of residence.
Benefits
- Comprehensive medical, dental, and vision coverage
- 401(k) with company match
- Paid Time Off Plans including 6 paid holidays
- Employee Stock Purchase Plan
- Paid Parental Bonding Leave
- Short and Long-term Disability Insurance
- Life and AD&D Insurance
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
- CVS Minute Clinic and Teledoc access
- Spousal Advantage Reimbursement Plan
- Identity Theft Protection and Legal Plan
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