Role OverviewThe Operations Supervisor, Outbound is responsible for overseeing all aspects of the outbound functions within a warehouse. The supervisor will help lead daily operations related to motor carrier compliance, route planning and monitoring, and customer/client service.
What You Will Do
Oversee day-to-day delivery operations, lead and participate in active route monitoring daily, assist with morning stand up and daily carrier communications, and process and monitor claims through the client portal.
Why It Might Be a Fit
This position requires a proactive and hands-on approach, with time spent both on the warehouse floor and in the office. The ideal candidate will have strong people and operations supervisory skills, experience utilizing Microsoft Office products, and excellent verbal and written communications skills.
Requirements
- High School Diploma/GED or equivalent
- Strong people and operations supervisory skills
- Experience utilizing Microsoft Office products (Excel, Teams, etc.)
- Excellent verbal and written communications skills
- Excellent interpersonal skills
- Excellent customer service skills, including conflict resolution
- Ability to adapt to changes in a fast-paced environment
- Ability to embrace new technology
- Operations or final mile delivery experience preferred
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