Operations Support Ambassador

University hospitals
Cleveland, OH
Job Description
Role Overview

Provide outstanding customer service to patients, guests, and staff, supporting operational needs of the department. This includes distributing visitor passes, lab specimen pick-up/drop-off, ED transport assistance, Patient Experience rounds, and Meds to Beds courier.

What You Will Do

Meet and greet visitors, patients, and staff; distribute visitor passes; perform Patient Experience rounds; transport patients; transport specimens; deliver medications; and provide patient transport assistance.

Why It Might Be a Fit

Must have 1+ years of basic patient care and/or customer service experience; must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients.

Requirements

  • High School Equivalent / GED
  • 1+ years Basic patient care and/or customer service experience
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