Operations Support Ambassador

University hospitals
Cleveland, OH
Category Operations
Job Description
Role Overview

The Operations Support Ambassador provides customer service to patients, guests, and staff, supporting operational needs of the department. This includes distributing visitor passes, lab specimen pick-up/drop-off, ED transport assistance, Patient Experience rounds, and Meds to Beds courier.

What You Will Do

Meet and greet visitors, patients, and staff; distribute visitor passes; perform Patient Experience rounds; transport patients; deliver specimens; and assist with Meds to Beds delivery.

Why It Might Be a Fit

The ideal candidate will have 1+ year of basic patient care and/or customer service experience, with a high school equivalent/GED required. The role requires standing occasionally, walking occasionally, and sitting constantly, with occasional lifting, carrying, pushing, pulling, and climbing.

Requirements

  • High School Equivalent / GED
  • 1+ years Basic patient care and/or customer service experience (Preferred)
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