Role OverviewThe Operations Support team member provides flexible, day-to-day assistance across departments to ensure smooth and efficient operations. The position supports overall team productivity by stepping into a variety of administrative, logistical, or frontline tasks as needed.
What You Will Do
Responsibilities include work order and contractor lifecycle management, billing and invoicing oversight, reporting and scheduling, and process improvement and cross-functional support.
Why It Might Be a Fit
The ideal candidate will have knowledge of invoicing, billing reconciliation, and repair authorization/purchase order processes, and the ability to mentor team members and lead quality-control reviews.
Requirements
- Knowledge of invoicing, billing reconciliation, and repair authorization/purchase order processes
- Ability to mentor team members and lead quality-control reviews
- Skilled in managing work order platforms (e.g., ServiceChannel), CRM/tracking systems (e.g., Salesforce), and vendor compliance audits
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