Role OverviewProvide excellent customer service to Schneider drivers and customers during non-traditional business hours, answering calls, tracking orders, and solving problems.
What You Will Do
Act as a subject matter expert, solve problems, provide updates to first shift associates, and maintain strong relationships with customers, drivers, and team members.
Why It Might Be a Fit
Strong problem-solving skills, effective communication skills, and ability to work non-traditional business hours are required.
Requirements
- High school diploma or GED
- Strong problem-solving skills
- Effective written and verbal communication skills
- Ability to work non-traditional business hours
Benefits
- Medical, dental, and vision insurance
- Company paid life insurance
- 401(k) savings plan with company match
- Paid time off
- Paid holidays
- Results-based incentive pay program
- Tuition reimbursement
- $1.25 per hour differential for hours worked or $2.00 per hour for weekend hours
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