Operator

The Operator manages switchboard operations for the Cancer Centers, serving as the first point of contact for patients and provider offices calling into CHC.

What You Will Do

Manage a high volume incoming call queue, triage phone calls, transfer calls, create accurate tickets, and document call details.

Why It Might Be a Fit

We are looking for talented and high-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

Requirements

• High School Diploma or equivalent
• Associate degree (preferred)
• Two years of work experience in a similar role or work environment
• Medical office experience preferred
• Medical assistant certification a plus
• Working knowledge of medical terminology
• Experience operating a multi-line phone system
• Working knowledge of computers and applicable software systems
• Excellent written and verbal communication skills
• Ability to review detailed information and make prompt, sound judgments based on that information
• Ability to work efficiently under tight deadlines, frequent interruptions, and high call volume
• Strong multi-tasking ability and professional appearance/demeanor