Role OverviewThe Ops Supervisor I will oversee transportation and customs processes, providing customer service for shipment, receipt, and documentation of imported/exported products in accordance with federal and foreign regulations. The role requires leadership skills, coordination of logistics activities, and a focus on customer service. The Ops Supervisor I will work in a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
What You Will Do
The Ops Supervisor I will develop and provide excellent customer service, oversee performance statistics, review and monitor shipment documentation for accuracy, and communicate with customs officials as appropriate. The role also involves establishing, monitoring, and revising policies, procedures, and service standards for customs clearance operations.
Why It Might Be a Fit
The Ops Supervisor I will be part of a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, and pushing boundaries to serve an ever-changing world. The role offers a dynamic and exceptional work environment, opportunities for personal growth, and a focus on customer service.
Requirements
- High School Diploma or GED
- Minimum four years related experience
- Minimum one year supervisory experience
- Bachelor's Degree in International Business, Logistics or Supply Chain Management, Transportation, Finance or related discipline preferred or equivalent combination of work experience and education
- Three years of industry experience preferred
- Hazmat Regulations and recordkeeping
- Some professional certifications may be required
Benefits
- Competitive Paid Time Off
- 401(k)
- Health insurance
- Employee benefits platform with discounts on gym memberships, retail, travel, car, and hospitality brands
- Pet insurance
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