Role OverviewAs an Optical Consultant, you'll work alongside Optometrists to support patient care and education, ensuring patients receive exceptional care. You'll deliver extraordinary experiences to each patient, provide customized recommendations, and maintain a thorough understanding of medical and vision insurance plans.
What You Will Do
Your day-to-day responsibilities will include receiving patient handoffs, establishing rapport, recommending frames and lenses, taking and returning patient calls, and educating patients on proper eyeglass and contact lens care.
Why It Might Be a Fit
We're looking for someone with strong organizational skills, attention to detail, and excellent customer service skills. You'll collaborate with co-workers and patients, and have experience with sales and manual dexterity preferred.
Requirements
- High School or GED qualification
- ABO/NCLE preferred but not required
- Minimum of one-year experience working as an Optician strongly preferred
- Experience with HIPAA requirements preferred
- PC skills to include MC Office, Windows, and Word Processing
- Strong organizational skills and attention to detail
- Strong communication skills (verbal and written)
- Excellent customer service skills and pleasant demeanor, experience with sales preferred
- Manual dexterity and hand-eye coordination
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