Role OverviewAs an Optical Consultant, you'll work alongside Optometrists to support patient care and education, ensuring exceptional patient experiences. You'll deliver extraordinary patient experiences, provide customized recommendations, and maintain a thorough understanding of medical and vision insurance plans.
What You Will Do
You'll receive patient handoffs, establish rapport, recommend products and services, and take and return patient calls. You'll also assist patients in selecting frames and lenses, educate them on proper eyeglass and contact lens care, and maintain accurate records.
Why It Might Be a Fit
This role requires strong organizational skills, attention to detail, and excellent customer service skills. You'll collaborate with co-workers and patients, and have the opportunity to develop your leadership skills through AEG's leadership development program.
Requirements
- High School or GED qualification
- ABO/NCLE preferred but not required
- Minimum of one-year experience working as an Optician strongly preferred
- Experience with HIPAA requirements preferred
- PC skills to include MC Office, Windows, and Word Processing
- Strong organizational skills and attention to detail
- Strong communication skills (verbal and written)
- Excellent customer service skills and pleasant demeanor, experience with sales preferred
- Manual dexterity and hand-eye coordination
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