Role OverviewAs an Optical Consultant, you'll work alongside Optometrists to support patient care and education, ensuring patients receive exceptional care. You'll deliver extraordinary experiences, provide patients with a complete understanding of customized recommendations, and maintain a thorough understanding of medical and vision insurance plans.
What You Will Do
You'll interpret prescriptions, enter prescription information into the Electronic Health Record (EHR) and ALE system, follow up on pending orders, and communicate with technicians and managers. You'll also perform eyewear adjustments and repairs, inspect the final product, and thoroughly answer patient questions regarding insurance, warranty, products, materials, services, pricing, upgrades, and promotions.
Why It Might Be a Fit
You'll be a fit for this role if you have strong organizational skills, attention to detail, and excellent customer service skills. You should also have experience with HIPAA requirements, PC skills, and manual dexterity and hand-eye coordination.
Requirements
- High School or GED qualification
- ABO/NCLE preferred but not required
- Minimum of one-year experience working as an Optician strongly preferred
- Experience with HIPAA requirements preferred
- PC skills to include MC Office, Windows, and Word Processing
- Strong organizational skills and attention to detail
- Strong communication skills (verbal and written)
- Excellent customer service skills and pleasant demeanor, experience with sales preferred
- Manual dexterity and hand-eye coordination
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