Role OverviewAs a Retail Associate, you'll guide patients in selecting eyeglass frames, lenses, and coatings tailored to their needs. Responsibilities include providing exceptional customer service, processing payments and refunds, educating patients on eyeglass care, and maintaining up-to-date product knowledge.
What You Will Do
Provide Exceptional Customer Service, Stay informed about sales, promotions, and company policies, Process payments and refunds using our Point of Sale system, Educate patients on eyeglass care, Process insurance claims, Maintain up-to-date product knowledge, Create and manage patient files with confidentiality in mind, Interpret prescription requirements, Take necessary measurements, prepare work orders, and inspect final products for accuracy, Adjust and repair frames as needed, Price, stock, and organize merchandise.
Why It Might Be a Fit
The earning potential for this role is competitive, inclusive of base pay and incentives. Eyemart Express is a top optical retailer that values excellence, invests in your future, and respects your need for balance.
Requirements
- High School Diploma or GED
- Optical industry experience is a plus!
- Excellent communication skills, both verbal and written
Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- Matching 401k
- Short-Term and Long-Term Disability
- Life Insurance
- Fully paid benefits to maintain licensing requirements and opportunities for advancement
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