Role OverviewAs a Retail Associate, you'll guide patients in selecting eyeglass frames, lenses, and coatings tailored to their needs. You'll ensure accurate measurements and prescription information for our lab technicians, oversee the production process, and provide personalized care when dispensing glasses to patients.
What You Will Do
Provide Exceptional Customer Service, Stay informed about sales, promotions, and company policies, Process payments and refunds using our Point of Sale system, Educate patients on eyeglass care, Process insurance claims, Maintain up-to-date product knowledge, Create and manage patient files with confidentiality in mind, Interpret prescription requirements, Take necessary measurements, prepare work orders, and inspect final products for accuracy, Adjust and repair frames as needed, Price, stock, and organize merchandise.
Why It Might Be a Fit
We're dedicated to excellence in everything we do, We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs to ensure our team members can achieve harmony between work and personal life.
Requirements
- High School Diploma or GED
- Optical industry experience is a plus!
- Excellent communication skills, both verbal and written
Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- Matching 401k
- Short-Term and Long-Term Disability
- Life Insurance
- Fully paid benefits to maintain licensing requirements and opportunities for advancement
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