Role OverviewJoin Eyemart Express, a top optical retailer, and help improve lives by assisting patients in selecting eyeglass frames, lenses, and lens coatings. The role involves customer service, sales, and promotions, transaction processing, insurance claims, product knowledge, patient files, patient assessment, measurements, work orders, lens selection, product inspection, adjustments and repairs, and merchandise management.
What You Will Do
Provide exceptional customer service, process payment transactions/refunds, maintain knowledge of current sales and promotions, process insurance claims efficiently, maintain up-to-date knowledge of products, create and maintain patient files, assess and interpret patient's needs/wants, take necessary measurements, prepare work orders for the lab, pull correct lenses according to work order specifications, inspect the final product for accuracy, adjust/repair damaged frames, and price, stock, and straighten merchandise.
Why It Might Be a Fit
The role requires high school diploma or GED, experience working in retail, customer service, or sales, and experience working in the optical industry is preferred but not required. Eyemart Express values excellence, invests in your future, and respects your need for balance.
Requirements
- High School Diploma or GED
- Experience working in retail, customer service, or sales
- Experience working in the optical industry is preferred but not required
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