Optician

AEG Vision
Any Location, CO
Category Customer Service
Job Description
Role Overview

As an Optician, you will play a vital role in our business by providing expert eyewear solutions and exceptional patient care. You will assist patients in selecting eyewear and accessories that fit their prescription, lifestyle, and personal style. By ensuring proper frame fit, accurate measurements, and correct lens dispensing, Opticians will combine technical expertise with outstanding customer service.

What You Will Do

Delivers extraordinary experience to each patient. Provides patients with a complete understanding of our customized recommendations for products and services. Receives patient handoff from technicians or doctors and establishes a rapport by asking lifestyle questions to identify their visual needs and recommend the most appropriate frames, lenses, lens treatments, and specialty products.

Why It Might Be a Fit

You will be a good fit for this role if you have a strong commitment to quality and patient satisfaction, excellent customer service skills, and the ability to work in a fast-paced environment. You should also be proficient in using tools such as pupilometers, PD sticks, lensometers, pliers, wrenches, frame warmers, etc.

Requirements

  • High School or GED qualification
  • ABO/NCLE preferred but not required
  • Minimum of one-year experience working as an Optician strongly preferred
  • Experience with HIPAA requirements preferred
  • PC skills to include MC Office, Windows, and Word Processing
  • Strong organizational skills and attention to detail
  • Strong communication skills (verbal and written)
  • Excellent customer service skills and pleasant demeanor, experience with sales preferred
  • Manual dexterity and hand-eye coordination

Benefits

  • 401(k) with Match
  • Medical/Dental/Vision/Life/STD/LTD
  • Employee Vision Discount Program
  • HSA/FSA
  • PTO
  • Paid Holidays
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