Order Fulfilment Associate

American Society of Highway Engineers (ASHE)
Any Location, CA
Category Customer Service
Job Description
Role Overview

The Order Fulfilment Associate will be responsible for fulfilling customer calls and online orders, following a process to ensure order accuracy, proper packaging, and timely delivery to customers.

What You Will Do

Process orders, verify inventory, complete necessary paperwork, and coordinate pick up orders. Fulfill customer requests, verify customer identification, and pull orders from stock.

Why It Might Be a Fit

Must be a positive team player with strong interpersonal and communication skills, customer service skills, and the ability to multi-task in a fast-paced environment.

Requirements

  • Must be at least 21 years of age
  • Valid identification to work in the US
  • 1-2 years' experience in related or similar industry
  • Proficiency in technology software, desktop electronics, MS Office
  • Strong customer service skills
  • Proficient at multi-tasking in a fast-paced environment
  • Reliable transportation
  • Knowledgeable and passionate about the Cannabis Industry (preferred)

Benefits

  • Base salary
  • Paid Time Off (sick/vacation)
  • Employee Discounts
  • Vendor products and deals
  • Day of Birthday Day off
  • Welcome Gift Bag
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