Role OverviewAs an Order Management Analyst, you will own the operational backbone that connects what we sell to what we bill, turning executed contracts and agent usage into accurate bookings and reports. You will work across Sales, Finance, Legal, Pricing, GTM Systems, and Agent Development to ensure bookings flow accurately into all downstream systems and reporting.
What You Will Do
You will own the path from signature to booking, build, verify, and book quotes across the customer lifecycle, capturing all critical commercial terms. You will also collaborate across GTM Operations, Finance, and Sales Compensation to ensure bookings flow accurately into all downstream systems and reporting.
Why It Might Be a Fit
You will be a fit for this role if you have 2–4 years of experience in deal desk, order management, billing operations, or revenue operations at a B2B SaaS company, and experience owning an operational booking and/or billing queue end-to-end with high accuracy against monthly deadlines.
Requirements
- 2–4 years in deal desk, order management, billing operations, or revenue operations at a B2B SaaS company
- Experience owning an operational booking and/or billing queue end-to-end with high accuracy against monthly deadlines
- Experience with CRMs (e.g., Salesforce) and a CPQ or billing system; comfortable reading a contract and translating terms into system fields
Benefits
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
]]>