Role OverviewThe Order Management Clerk has the responsibility of managing retailer orders and documentation daily, working closely with the Order Management Supervisor to ensure accurate processing and timely delivery. Excellent organizational skills and attention to detail are essential for success in this position. The candidate must work well with a team to support the company's high growth rate.
What You Will Do
Enter and process incoming orders, invoice shipped orders, collaborate to optimize processes, provide customer service for retailers, resolve order disputes, and perform other administrative duties as assigned.
Why It Might Be a Fit
The ideal candidate will possess strong interpersonal, organizational, communication, and customer services skills, with the ability to solve practical problems and deal with changing variables in uncertain situations. Advanced MS Office skills and experience with ERP order management systems and EDI platforms are preferred.
Requirements
- High School Diploma or Equivalent required, Associate’s degree preferred
- 2 years previous Administrative / Office experience
- Ability to solve practical problems and deal with changing variables in uncertain situations
- Advanced MS Office skills (Excel & PowerPoint)
- Preferred experience with ERP order management systems (Microsoft Business Central)
- Preferred experience with an EDI Platform (SPS, TrueCommerce, etc.)
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