Order Management Specialist

MSCCN
Chicago, IL
Category Operations
Job Description
Role Overview

The Order Management Specialist plays a central role in ensuring customer orders are executed with precision, speed, and high service levels. This role sits at the intersection of supply chain, customer operations, and sales, requiring strong analytical thinking and problem-solving skills.

What You Will Do

Analyze incoming orders, investigate and resolve customer issues, formulate optimal cost-efficient case-fill and delivery options, and advise Sales and Brokers on order updates relative to inventory levels.

Why It Might Be a Fit

This role is ideal for someone who enjoys working in a fast-paced, detail-oriented environment where problem-solving and driving outcomes have a direct, visible impact on the business.

Requirements

  • Analytical thinking and problem-solving skills
  • Strong communication and collaboration skills
  • Ability to work independently and prioritize effectively
  • Attention to detail and ability to manage multiple tasks
  • Basic computer skills and proficiency in Microsoft Office

Benefits

  • Competitive salary
  • Benefits package
  • Opportunities for professional growth and development
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