Role OverviewThe Order Processing Specialist is responsible for responding to client order inquiries with timely action, accuracy, and professional communications while working in accordance with company values, vision, and mission.
What You Will Do
Provide support for client issues, navigate internal and external client platforms, maintain email order inbox, and accurately enter and edit client orders.
Why It Might Be a Fit
The ideal candidate will have proficiency with Microsoft Office products, demonstrated customer service skills, and the ability to maintain calmness and reset after each call.
Requirements
- Proficiency with Microsoft Office products
- Proficient communication skills
- Attention to detail in communications
- Demonstrated customer service
- Active listening
- Able to maintain calmness and reset after each call
- Collaborative team based attitude
- Time management and prioritization
- Steel toed boots or the ability to obtain prior to employment
- Associates degree
- Demonstrated customer service knowledge or experience
Benefits
- Medical, vision and dental insurance
- 401k w/company match
- Generous paid time off
- On-site fitness facility
- Paid holidays
- Health savings account
- Company paid benefits (long term disability and basic life/AD&D)
- Employee assistance program
- Tuition and education assistance
- Employee appreciation events
- Giving back to the communities we serve through paid volunteer time off
- Professional development opportunities
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